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Moving Your Products Forward, One Pickup at a Time.

We do more than move your products. We elevate your entire supply chain.
With the Customer Pick-Up Program, you gain reliable pickups, predictable delivery performance, and a logistics partnership you can trust.

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What we do

Our Services

Propel Your Presence with Proven Expertise

Customer Pick-Up Program

Loblaw CPU provides vendors with a streamlined pickup service. Our fleet retrieves your purchase orders and ensures timely delivery to Loblaw distribution centers.

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WaaS (Warehouse as a Service)

Turn your inventory into a competitive advantage. Our certified, data-driven warehousing gives you the right stock, in the right place, at the right time—with real-time visibility and strict quality control. Say goodbye to storage headaches and hidden handling costs.

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Freight Forwarding & FaaS (Freight as a Service)

Whether your products are crossing oceans or crossing provinces, we streamline every step. Our global forwarding and Canadian shipping network work together to deliver predictable transit times, lower landed costs, and full visibility from origin to destination.

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Solutions for Your Transportation Needs

Your Freight, Our Expertise
Delivering efficiency from your dock to our stores.

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Customer First Mentality

We work with you—never just for you. From pickup to delivery, our seamless, responsive approach keeps your supply chain flowing smoothly and your customers satisfied.

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Shared Success, Shared Savings

Let us handle the pickups—you're free to focus on growth. With liability shifting to us once the product is on our truck, you get peace of mind, reliable delivery, and cost savings built right in.

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Flexible Solutions for Real-World Needs

Every business is different. That's why we offer tailored logistics solutions—from single pallets to full truckloads—that scale with your volume and business goals.

FAQs

Frequently Asked Questions

We are often asked...

What services do you offer?

We offer a complete suite of logistics services, including Warehousing as a Service (WaaS) with HACCP-certified and DEL-licensed facilities, Freight as a Service (FaaS) for nationwide truckload, LTL, rail, and temperature-controlled shipping, and global Freight Forwarding from major regions such as China, Europe, India, Southeast Asia, and the U.S. We also provide the Loblaw CPU program, a cost-efficient customer pick-up solution that leverages Loblaw’s national network to move vendor freight into our distribution centres with improved speed, predictability, and savings.

What is the validity period of the current rates, and are there any upcoming increases?

The rates provided are valid for a specified contract period, typically reviewed annually. Any upcoming rate increases will be communicated in advance to allow for proper planning and adjustment.

How are fuel surcharges calculated and communicated to vendors?

The fuel surcharge fluctuates monthly based on fuel market prices. Specifically for LCL shipments, the surcharge is calculated as 65% of the FCA (Freight Carriers Association) rate. This percentage reflects the variability in fuel costs and is updated regularly to maintain transparency. Vendors are informed of changes via official communications.

Is it mandatory for all vendors to join the CPU (Customer Pick-Up) program?

While it is not mandatory for all vendors to participate, joining the CPU program can offer significant benefits. Vendors who leverage our supply chain program often experience improved logistics efficiency, streamlined processes, and potential cost savings. Participation can enhance collaboration and provide access to optimized transportation options that help support their business growth.

How do we get started?

Getting started is easy. Contact us through the website form, email, or phone and we will set up a quick conversation to learn about your products, shipping volumes, and distribution goals. Our team will recommend the right mix of services and guide you through onboarding so your freight can begin moving through our network smoothly and efficiently.

Still have questions?

Contact one of our experts to find out how we can help your business today.

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905-459-2500backhaulrequests2023@loblaw.ca
1 Presidents Choice Cir,
Brampton, ON L6Y 5S5
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